Like every successful company, the relative longevity of Apple Computer, Inc. can be attributed to, in large part, its ever changing strategic and other business plans. Apple, the company who started the PC revolution with the launch of the Apple II, the first real personal computer, in April of 1977, has respectively been the fastest growing company in U.S. history, the company who made one of the biggest strategic errors in recent history, leading to its titanic loss of market share, and back again, as the comeback kid, currently reputed as the hippest company in the computer/electronics industry. Debatably, almost solely on the back of its legendary founder, Steve Jobs, Apple Computer has once again captured the imagination of a new generation, and continues to set the standard of originality, innovation and just plain boldness.
The meteoric rise of Apple, with the launch of the Apple II is the stuff of legends, and not much needs to be said, other than, at the time, there was nothing like it, and its charismatic founder Steve Jobs, along with its technical architect, Steve Wozniak, took a tremendous risk, by creating Apple Computer, Inc. out of their basements. The risk almost immediately paid off and at the same time captured the notice of industry giants like IBM.
The titanic strategic blunder I alluded to was Jobs' decision to "hold on to its monopoly by refusing for many years, to grant licenses (to other companies in the industry). This created a great opportunity for the software company Microsoft, along with its hardware partner, IBM to take the opposite strategy of licensing their products to other companies. This "open architecture" model, lead to IBM's and Microsoft's dominance in the PC industry, and to Apple's decent into the much smaller niche player as the PC company with the best operating system for graphics users, such as desktop publishers and artists.
One notable early strategy was Apple's marketing of its PCs to the U.S. educational system. Apple even gave computers to public schools, hoping, by so doing, to create a new generation of citizens who, being used to Apple's products, would then buy them as they became adults. This is a strategy that has been copied by many other companies hence.
As Apple Computer, Inc. looks to the future, its strategic and other business plans are to (1) continue to capitalize on its recent foray into the music industry, successfully integrating electronic hardware devices and web-music service, (2) revive its original personal computer and software business by departing from its historically protectionist strategy (3) continue forming strategic partnerships and alliances with other companies, sometimes with those who were historically "arch rival's." Of course this is, by necessity, a tremendous simplification, but it encompasses the essence of Apple's strategy: to play to its strengths, adapt to a changing industry, and continue to lead with original and innovative products that seize, and sometimes create, new market opportunities.
On April 28th, 2003, Apple Computer launched its iTunes website, and the question was asked, could Steve Jobs single handedly save the music industry? The music industry certainly needed a shot in the arm, and the iconic legend, Jobs, once again staked his reputation and his company's future on a hunch; that the fledgling on-line music business' model was wrong. He shunned the subscription model in favor of the simpler one, charging .99 cents per song downloaded. He hoped that this would make music downloads an impulse buy. As it is playing out, Jobs was right, and iTunes in conjunction with Apple's iPod, is an enviable combination in the electronics entertainment industry. Of course, like all of Apple's products, it helps that Apple's iTunes website is one of the best, in terms its design of engineering, user-friendliness, utility and elegance.
The success of the iPod is all over the news of late, and the iPod was one of the hottest consumer products last Christmas (2005). Capitalizing on the co-current success of the iPod, Apple has subsequently launched a number of other smaller and less expensive cousins to the iPod. Apple currently owns two thirds of the portable music device market and plans to attack the remaining third. Schonfeld (2002) says "if Apple's vision of home entertainment wins out, you can imagine a whole new line of products like iPod that will be designed to plug into Apple's digital hub; iStereos, iTVs, iCameras, iAnything." These would be variations on one of Apple's relatively new home entertainment line of products, and represent line extensions, and is preemptive defense.
Following up Apple's new found success, Steve Jobs in January of 2005 announced a new corporate strategy. Instead of remaining content as a niche outfit selling beautiful but expensive computers and related gadgets to a cultish few, the firm is returning to contest the mass market that it long ago ceded to Microsoft, Dell and others. Even thought the iPod now outsells Apple's computers by volume, most of the firm's revenues still com from the computers. Although Apple's global computer market share seems stuck at 3%, using the iPod's "halo effect," Apple hopes to gain back market share (Anonymous, 2005).
The Mac mini is the radical flagship of Apple's new strategy. It is no coincidence that the word mini mimics the iPod mini. This is a classic case of brand extension, the use of an existing brand name to launch new products in a different category (Kolter, 2003). This new computer sells for about $800 less than the mainstay iMac computer. The Mac mini comes with no peripherals so that, with the low cost and ability to plug into existing peripherals, Apple says that those thinking of switching from a Windows machine will have no excuse (anonymous, 2005).
The most recent strategy at Apple is the decision to start using Intel chips in its hardware while dropping IBM, whose chips, they are betting, will not be suitable for their products in the foreseeable future. IBM, Jobs states has been lagging in such metrics as clock speed, power consumption and heat generation. IBM also appears to have refused to give Mr. Jobs the kind of price discounts he was demanding (Anonymous, 2005).
A far more strategic, but unlikely, change would be for Apple to use the Intel alliance to reconsider its basic philosophy about combining hardware and software. Tom Berquist, an analyst at Citigroup, reckons that it could try to sell its operating system, "shrink wrapped" to owners of other Intel-powered computers, thus attacking the huge installed base of machines running Microsoft's Windows. As it happens, Apple's migration to Intel chips will coincide with the launch of new versions of Windows code-named "Longhorn," that will force many users to upgrade anyway (anonymous, 2005).
A quick side note is that Apple has also been re-positioning itself by introducing new products targeted at large corporations. This is another example of brand extension and something that they haven't historically done.
Apple's global business plans include one of the hottest markets today and also takes advantage of the trend of outsourcing to countries where there is a comparative advantage, namely, cheap labor. If Apple is doing well with taking advantage of China's low cost labor in assembling components for their products, they have a ways to go with their marketing efforts in the middle kingdom.
Currently, manufacturing of many of the components used in the Company's products is performed by third-party vendors in Taiwan, China, Japan, Korea, and Singapore. Final assembly of substantially all of the Company's portable products including PowerBooks, iBooks, and iPods is performed by third-party vendors in China (Apple Computer's Form 10K, 2005).
While Apple is taking advantage of this aspect of the global economic village, they will have to re-think, re-package and re-write their strategy for selling their products to China's fast growing number of affluent, gadget-loving young adults.
"Apple's mistaking the whole of China as the 51st state of the US by sticking a huge iPod ad in the dead center of the 3rd Ring Road, with nothing more than a red/orange/yellow background, the by-now famous/infamous/notorious silhouette, and "iPod" and a URL. People actually only get something like 3 seconds to "get" it, especially the drivers on the ring road. If they don't get it, they'll forget it.
This is especially tragic. These are the "unliberated" masses still stuck with the MS imperialists, headed by Bill and Balmer. Apple tries to "take aim" at them with "liberating" Apple ads, but they liberate nobody because they don't seem to speak in their language. Ads that actually told people more about what an iPod was, or more iPod-related PR events, would help a bit more.
It'll be interesting to see how the new "Intel Mac" ads fare in China, and if they'll get to the Middle Kingdom at all. If this be the case, this will be the first Mac-related ad since the PowerBook G4 ads of 2003. Since Intel is mentioned in the new ads, and since people in China are (somewhat) aware about Apple's shift to Intel, people could understand a bit more about this recent, well-advertised move. But to make a big impact, Apple needs to do more than just translate those ads into Chinese. Apple needs to think the way most Chinese think" (Feng, 2006).
Apple Computer, Inc. is a true American original, but like all of us, Apple must become completely comfortable with a truly global world; a flat world; a world with fewer and fewer boarders, and tremendous competition and fast pace. This is a challenge that is at once, both awe inspiring and a little frightening.
References: Kolter, P. (2003). A framework for marketing management, (2nd ed.). Upper Saddle River, NJ: Prentice-Hall.
Apple Computer's Form 10K (2005). Retrieved January 19, 2006 from http://media.corporate- ir.net/media_files/irol/10/107357/reports/10K_FY2005.pdf
Jobs, S., & Wozniak, S. Fascinating facts about the invention of the personal computer (1976). Retrieved August 8, 2003 from
http://www.ideafinder.com/history/inventions/story071.htmSchonefeld, E Apple vs. sony: A digital smackdown (2003, February 4). ZDNet. Retrieved January 14, 2006 from
http://zdnet.com/2100-1107-828494.htmlhttp://www.apple-history.com/Apple Computer, Inc.
http://www.apple.com/investor/Anonymous (2003, May). How to pay the piper. The Economist
Anonymous (2005, June). New best friend. The Economist
Anonymous (2005, January). The halo effect. The Economist
Feng, D. (2006). SF, people's republic of macs: Ad paradise. Retrieved on January 19, 2006 from
http://www.macsimumnews.com